A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices

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Détails bibliographiques
Auteur principal:	Sutherland, Keith D.. (Auteur)
Autres auteurs:	Sheets, Lawrence J.. (Auteur), Schwartz, Lisa. (Préface)
Support:	E-Book
Langue:	Anglais
Publié:	Birmingham : Packt Publishing.
Autres localisations:	Voir dans le Sudoc
Accès en ligne:	Accès à l'E-Book
Lien:	Autre support: A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices / Keith D. Sutherland, Lawrence J. "Butch" Sheets ; [Foreword by Lisa Schwartz]

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