A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices
Enregistré dans:
Auteur principal: | Sutherland, Keith D.. (Auteur) |
---|---|
Autres auteurs: | Sheets, Lawrence J.. (Auteur), Schwartz, Lisa. (Préface) |
Support: | E-Book |
Langue: | Anglais |
Publié: |
Birmingham :
Packt Publishing.
|
Autres localisations: | Voir dans le Sudoc |
Accès en ligne: | Accès à l'E-Book |
Lien: | Autre support:
A Practical Guide to Service Management : Insights from industry experts for uncovering, implementing, and improving service management practices / Keith D. Sutherland, Lawrence J. "Butch" Sheets ; [Foreword by Lisa Schwartz] |
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