Onward : how Starbucks fought for its life without losing its soul

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Détails bibliographiques
Auteur principal: Schultz, Howard, 1953-
Autres auteurs: Gordon, Joanne.
Support: Livre
Langue: Anglais
Publié: New York, NY : Rodale : Distributed to the Trade by Macmillan, cop. 2011.
Sujets:
Autres localisations: Voir dans le Sudoc
Résumé: In 2008, eight years after stepping down as Starbucks' CEO, Schultz returned to oversee the company's operations during a moment in history that left no company unscathed. "Onward" tells the remarkable story of Schultz's return and the company's ongoing transformation
Table des matières:
  • Pt. 1. A beverage of truth
  • A love Story
  • Surfacing
  • Nothing is confidential
  • Magic
  • Loyalty
  • Believe
  • Pt. 2. A reservoir of trust
  • A new way to see
  • Playing to win
  • Elevating the core
  • Get in the mud
  • A reason to exist
  • Benevolence
  • Beyond the status quo
  • Bold moves
  • Pt. 3. Whirlwind
  • A lethal combination
  • Reverence
  • No silver bullets
  • I know this to be true
  • Pt. 4. Truth in crisis
  • A galvanizing moment
  • Nimble
  • Plan b
  • Stay the course
  • Pt. 5. Innovate
  • Conviction
  • Connecting Dots
  • Balance
  • Conscience
  • Winning
  • Ni hao